LEGAL NOTICE
01.- Introduction
You are hereby informed of the General Conditions and Terms governing access to, browsing of and use of the Valencia City Council Internet Portal. In particular, these conditions regulate access to and use of the following websites:
Internet Portal
In accordance with Article 39 of Law 40/2015 of 1 October on the Legal Regime of the Public Sector, an internet portal is understood to be the electronic access point, in this case www.valencia.es (together with any of its subdomains, microsites and/or mobile applications), owned by Valencia City Council, through which access is provided to published information and to the Electronic Office at https://sede.valencia.es/sede/.
Electronic Office
In accordance with Article 38 of Law 40/2015 of 1 October on the Legal Regime of the Public Sector, the electronic headquarters of Valencia City Council are located at https://sede.valencia.es/sede/.
The Electronic Office is the electronic address through which citizens may access information, services and electronic procedures provided by Valencia City Council through telecommunications networks.
The Electronic Office is generally available for public access and does not require prior registration or subscription. Nevertheless, access to certain sections and services may, for security and privacy reasons, be subject to specific authentication requirements, as detailed in the information relating to each service.
The Electronic Office provides secure and efficient online access to the procedures, services and administrative actions made available by València City Council, while ensuring compliance with the required standards of accessibility and quality.
Accordingly, users are encouraged to read this Legal Notice carefully before using the website.
The information published through this Portal is provided for guidance purposes only and does not create rights or legitimate expectations. Valencia City Council is not responsible for content accessible through links or documents hosted on external domains.
València City Council endeavours to ensure that this information is accurate and precise and updates it as swiftly as possible, seeking to avoid errors and correcting them as soon as they are identified. However, València City Council cannot guarantee the absence of errors or that the information provided will remain permanently up to date.
The information contained within this Portal may be amended and updated by València City Council without prior notice, both in relation to its content and to its design and presentation.
Any information provided in response to enquiries or requests for information is for guidance purposes only and shall under no circumstances be binding in the resolution of administrative proceedings, which remain strictly subject to the applicable legal and regulatory provisions.
In general, the information available on this Portal should be regarded as guidance only and has no legal validity. The administrative information provided through this Portal does not replace the official legal publication of laws, regulations, general provisions or administrative acts that are required to be formally published in the official journals or gazettes of public authorities.
In the event of any discrepancy between the version of documents or information obtained from this website and the version considered official, only the official version published by the relevant public authority shall be legally valid.
By accessing and browsing the València City Council Internet Portal, and by using the services made available through it, you acquire the status of user and, without reservation of any kind, accept each and every one of these General Conditions and Terms of Use, as well as any Specific Conditions that may govern the provision of particular services available on the website. This is without prejudice to your obligation to observe and comply with the terms and conditions established by any websites linked from www.valencia.es, for which València City Council accepts no responsibility.
València City Council reserves the right to amend these General Conditions and Terms of Use, as well as any Specific Conditions that may be established, at any time and without prior notice.
In all cases, users undertake to make appropriate use of the content and services provided by València City Council through this Portal, including, but not limited to, the following:
(I) Not to engage in any unlawful or illegal activities, or in activities contrary to the principles of good faith and public order.
(II) Not to upload, store or disseminate through or from the Portal any information or material which, whether expressly or implicitly, is defamatory, abusive, obscene, threatening, xenophobic, supportive of terrorism, pornographic, or which incites violence or discrimination on the grounds of race, sex, ideology or religion, or which in any way infringes public order, fundamental rights or public freedoms, with particular regard to the honour, privacy and reputation of third parties and, more generally, to human rights.
(III) Not to use false identities or impersonate any other person when using the Portal or any of the services provided through it, including, where applicable, the use of passwords, credentials or access codes belonging to third parties, or by any other means. Accordingly, users must not access or use the credentials of other users, nor modify or interfere with their communications.
(IV) Not to introduce, store or disseminate through the Portal any computer program, data, virus, malicious code or other element capable of causing damage to the Portal, to any of the services provided through it, or to any equipment, systems or networks belonging to València City Council or to any third party, or otherwise disrupting or preventing their normal operation.
(V) Not to destroy, alter, misappropriate, render unusable or damage any data, information, software or electronic documents belonging to València City Council or to third parties.
(VI) Not to upload, store or disseminate through the Portal any content that infringes the intellectual property rights, industrial property rights or trade secrets of third parties, or, more generally, any content that the user is not legally entitled to make available to third parties.
(VII) Not to use the services provided through the Portal for the purpose of promoting external companies or services, other websites, or for carrying out advertising, marketing or commercial campaigns.
Valencia City Council reserves the right to block, suspend or remove access where these conditions are breached.
In the event of any breach of the above conditions, València City Council reserves the right, and shall be entitled, to block, suspend or terminate access to and use of the Portal immediately and without prior notice. It may also remove any content deemed to be allegedly or officially unlawful, whether acting at its own discretion or following a request from an affected third party or a competent authority.
València City Council shall not be liable for any loss or damage arising from, including but not limited to:
(I) Omissions, interruptions, computer viruses, faults and/or disruptions affecting the operation of this electronic system or the devices and computer equipment of users, where such circumstances arise from causes beyond the control of València City Council and prevent or delay the provision of services or navigation of the system.
(II) Delays or interruptions in use resulting from deficiencies in, or overloads affecting, the Internet or other electronic systems.
(III) Any loss or damage that may be caused by unauthorised interference by third parties beyond the control of València City Council and not attributable to it.
(IV) The inability to provide services or grant access due to causes not attributable to València City Council, including circumstances arising from the actions of users, third parties or events of force majeure.
(V) The València City Council Portal may contain links to the electronic offices of other public authorities or to websites operated by other bodies, organisations, companies or institutions, with the aim of facilitating access to information and resources available on the Internet. However, such websites are not owned or controlled by València City Council and, accordingly, the Council accepts no responsibility for their content, operation or for any consequences arising from access to, or use of, such websites.
València City Council is the owner of the intellectual property rights relating to the works and materials that form part of this website, or has been granted the corresponding rights for their use. This includes the website’s graphic design and software, as well as the texts, images and recordings it contains. The reproduction, distribution, communication to the public, adaptation or any other use of such works and materials requires the prior authorisation of the rights holder, except where expressly permitted under applicable intellectual property legislation.
The trade marks, trade names and distinctive signs appearing on the City Council’s websites may be protected by industrial property rights and remain the property of their respective owners. Any use not authorised by the rights holder, or otherwise permitted by law, is prohibited.
Any person who considers that this website or any of its content infringes an intellectual property right or industrial property right should notify València City Council accordingly, providing their name, evidence of ownership of the relevant rights and details of the alleged infringement.
Any use, reproduction, distribution, communication to the public, adaptation or any other similar or analogous activity is strictly prohibited unless expressly authorised by València City Council.
Unless otherwise indicated, València City Council permits the re-use of all data and information made available through this website, subject to the following conditions:
- The content of the information must not be altered.
- The meaning or substance of the information must not be misrepresented.
- The source of the information must be acknowledged.
- No implication may be made that València City Council sponsors, endorses or supports the activity for which the information is re-used.
In all cases, the re-use of information is subject to the necessary protection of other rights, assets and legitimate interests in accordance with applicable legislation. In particular, any re-use of information contained on this website must respect and safeguard intellectual and industrial property rights, as well as personal data protection requirements.
More specifically, the re-use of works and materials protected by intellectual property rights shall be subject to the terms of the applicable intellectual property licence. The re-use of works and materials for which intellectual property rights have been expressly reserved is prohibited.